English

Contacts

Address:
Nizami district, Heydar Aliyev Avenue 172
Call center:
*2266

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Payment

What payment types and methods can I use in the market?

You can use the following payment methods:

- Cash - AZN

- All types of bank cards:

Using a card with PayPass (Mastercard) technology.

Using a card with Pay Wave (Visa) technology.

- Payment by mobile phone with NFC technology

- Bravo Gift Cards

- Loyal UMICO card (payment with calculated bonuses).

I have a gift card, how do I use it? Is it possible to use parts?

Bravo hədiyyə kartları 5 nominalda mövcuddur: 10 AZN, 20 AZN, 50 AZN, 100 AZN və 200 AZN. 200 AZN-lik hədiyyə kartı ilə, balansı bitənə qədər, yəni bir neçə qəbzin ödənişini etmək mümkündür. Digər kartlar (10, 20, 50, 100 AZN) bir dəfə istifadə üçün nəzərdə tutulub və həmin kartlar ilə yalnız bir qəbzin ödənişini etmək mümkündür.

Qeyd: Bravo hədiyyə kartlarından istifadə edərkən, eyni zamanda Bravo Loyal Pensiya Kartından istifadə edə bilərsiniz.

Availability of products

How can I find out about product availability?

You can get information about product availability by contacting *2266, WhatsApp +994 50 9902266 (message only) or hypermarkets:

+994 12 404 27 16 Bravo Ahmadli - 4 R. Guliyev street, Ahmedli district
+994 12 404 09 89 Bravo Koroglu - "Koroglu" m/s, H. Aliyev Ave. 172
+994 12 404 09 69 Bravo 20 January - "20 January" m/s, Tbilisi ave. 3007th quarter

You can get information about the products available online at https://bravomarket.online.

Dissatisfaction with the product

Return and Exchange policy

  1. The products bought in the market can be exchanged or returned within 14 days after the sale transaction, in accordance with the policy of the enterprise and the article 15 of paragraph 1 of the law of the Republic of Azerbaijan on the protection of consumers' rights.
  2. If the good quality goods purchased by the consumer have not been used and their appearance, consumer properties, seal, label, as well as the goods or cash receipt or other documents provided with the goods (warranty certificate, etc.) have been preserved, in such cases it can be exchanged/returned. can
  3. To return or exchange the product, the customer must contact the store where he made the purchase.
  4. At the time of product exchange, if there is no suitable product on sale, the consumer has the right to purchase any other product by recalculating the price or to get a refund equal to the value of the returned product.

Information about non-returnable products

According to the Law of the Republic of Azerbaijan "On the Protection of Consumer Rights", the list of goods that should not be changed according to the decision of the Cabinet of Ministers of the Republic of Azerbaijan No. 114:

  1. Gold and gold products.
  2. Products made of precious and semi-precious metals, stones.
  3. Some goods (ribbons, ribbons, borders) sold in all types of fabrics and sizes, excluding manufacturing defects.
  4. Perfumery and cosmetic goods.
  5. Swimwear for men, women and children.
  6. Underwear for kindergarten and newborn children.
  7. Household chemical goods.
  8. Personal hygiene items (toothbrushes, combs, curlers, etc.).
  9. Children's toys.
  10. Used men's, women's and children's socks, underwear without tags, except for manufacturing defects.
  11. Plastic products for food.
  12. Food items that have been paid for and removed from the store (within the expiration date).