ER Manager

This role will take ownership of employee relations, disciplinary processes, workplace conflict resolution, employee concerns, and related policies, while partnering closely with management and HR teams to promote a positive and respectful working environment. 
Key Responsibilities:
Employee Relations & Disciplinary Management
•    Develop, implement, and continuously improve employee relations and disciplinary policies and procedures.
•    Ensure disciplinary processes are applied fairly, consistently, and transparently across the organization.
•    Oversee the management and communication of disciplinary cases, ensuring appropriate actions are taken in line with company policies and labor legislation.
•    Provide guidance and support to managers and employees on disciplinary and employee relations matters.
Employee Concerns & Conflict Resolution
•    Manage the receipt, investigation, and resolution of employee complaints, grievances, and claims.
•    Lead the investigation and resolution of workplace conflicts and challenging employee relations cases.
•    Establish regular communication channels with employees, actively listen to their feedback and concerns, and coordinate appropriate actions.
•    Promote a workplace culture based on fairness, respect, trust, and open communication.
Compliance & Risk Management
•    Ensure disciplinary procedures and internal rules comply with applicable labor legislation and company policies.
•    Monitor legislative changes and ensure relevant policies and procedures are updated accordingly.
•    Maintain appropriate documentation and confidentiality throughout employee relations processes.
•    Identify trends and potential risks and recommend preventive actions to management.
Leadership & Reporting
•    Lead and develop the team responsible for employee relations and disciplinary matters.
•    Set priorities, monitor performance, and support the professional development of team members.
•    Prepare and present regular reports, insights, and recommendations to management on employee relations and disciplinary matters.

Job Requirements:
•    Bachelor’s degree in Human Resources, Business Administration, Law, Psychology, or a related field.
•    5+ years of experience in employee relations, HR, labor relations, or a similar role.
•    Strong knowledge of labor legislation, disciplinary procedures, and employee relations practices.
•    Proven experience handling complex employee relations cases, investigations, grievances, and workplace conflicts.
•    Strong communication, negotiation, problem-solving, and conflict-resolution skills.
•    High level of confidentiality, integrity, fairness, and sound judgment.
•    Strong ability to work with employees and management at all levels.
•    Experience managing and developing a team is an advantage.
•    Fluency in Azerbaijani and English; Russian is an advantage.

Interested candidates may apply for the role by sending resume to [email protected] email address, mentioning "ER Manager” in theme tab. Pease note that only selected candidates will be contacted regarding next steps of recruitment process.