System Implementation and Management: Oversee the implementation, configuration, and maintenance of the ERP system to ensure it meets Bravo needs. This includes integrating various modules such as inventory, procurement, sales, and finance etc.
Customization and Optimization: Customize the ERP system to fit the specific processes and requirements of Bravo market including writing custom scripts, creating new workflows, or modifying existing modules to improve efficiency.
Data Management and Reporting: Ensure data integrity and accuracy within the ERP system. Develop and maintain reports and dashboards that provide actionable insights into inventory levels, sales performance, and other critical metrics.
User Training and Support: Provide training and support to end-users to ensure they understand how to use the ERP system effectively. This includes creating user manuals, conducting workshops, and offering ongoing support for troubleshooting issues.
Process Improvement: Analyze current processes and workflows to identify areas where the ERP system can be used to enhance efficiency and productivity. Propose and implement improvements based on best practices and emerging trends.
Vendor Management: Liaise with ERP vendors and service providers to address technical issues, manage software upgrades, and ensure service level agreements are met.
Compliance and Security: Ensure that the ERP system complies with industry standards and regulations, and that data security measures are in place to protect sensitive information.
Project Management: Manage ERP-related projects, including system upgrades, new module implementations, and other initiatives. This involves planning, resource allocation, budgeting, and coordinating with various departments.
Problem Solving: Troubleshoot and resolve complex ERP system issues that arise, working closely with technical support teams and other stakeholders.
Strategic Planning: Participate in strategic planning sessions to align the ERP system with the overall goals and objectives of the market chain, ensuring that technology supports business growth and development
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Several years of experience working with ERP systems, with a focus on implementation, customization, and support.
Proficiency with ERP software and modules specific to the industry (e.g., inventory management, sales, finance etc).
Strong understanding of database management, SQL, and ERP-related programming languages or scripting.
Experience with system integration, data migration, and API connectivity.
Ability to analyze complex business processes and identify opportunities for ERP system improvements.
Strong problem-solving skills to troubleshoot and resolve system issues effectively.
Experience in managing ERP projects, including planning, resource management, and execution.
Excellent verbal and written communication skills to effectively liaise with stakeholders, end-users, and vendors.
Strong training and presentation skills for educating users and stakeholders on ERP system functionality.
Understanding of market operations, including inventory management, procurement, sales, and finance.
Ability to align ERP system capabilities with business objectives and processes.
High level of attention to detail to ensure data accuracy and system reliability.
Ability to perform thorough testing and validation of system changes and customizations.
Willingness to stay updated with the latest ERP technologies and industry trends.
Ability to adapt to changing business needs and system requirements
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